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Privacy Policy
1. Information We Collect
To provide and improve our services, we collect:
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Personal Information:
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Name, email address, shipping/billing address, phone number.
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Payment details (processed securely via third-party gateways like PayPal/Stripe; we do not store credit card data).
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Account credentials (if you create a profile).
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Automated Data:
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Device information (e.g., IP address, browser type).
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Browsing behavior collected via cookies and similar technologies (see Section 6).
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Communications:
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Records of customer service inquiries, feedback, or survey responses.
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2. How We Use Your Information
Your data enables us to:
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Process orders, fulfill shipments, and manage returns.
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Communicate order updates, promotions, and policy changes.
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Improve website functionality, product offerings, and user experience.
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Prevent fraud and comply with legal obligations.
3. Sharing Your Information
We share data only with:
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Service Providers: Logistics partners, payment processors, and IT support.
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Legal Compliance: Authorities if required by law (e.g., tax audits, fraud investigations).
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Business Transfers: In mergers, acquisitions, or asset sales (with confidential safeguards).
We do not sell or rent your personal information to third parties.
4. International Data Transfers
As a global brand, your data may be transferred to and processed in countries outside your country of residence. We ensure compliance with applicable laws (e.g., GDPR) and use contractual safeguards for protection.
5. Your Rights & Choices
You may:
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Access, correct, or delete your personal data.
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Opt-out of marketing emails (via unsubscribe links).
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Withdraw consent for data processing (may affect service availability).
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Request data portability (where applicable).
To exercise these rights, contact us at support@jwgwm.com.
6. Cookies & Tracking Technologies
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Essential Cookies: Required for site functionality (e.g., cart retention).
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Analytical Cookies: Monitor traffic and user behavior (e.g., Google Analytics).
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Marketing Cookies: Personalize advertising based on browsing history.
Manage preferences via your browser settings or our cookie consent banner.
7. Data Retention
We retain your information only as long as necessary for:
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Order fulfillment, legal compliance (e.g., tax records), or dispute resolution.
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Marketing purposes (unless you opt out).
8. Security Measures
We implement industry-standard safeguards, including:
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SSL encryption for data transmission.
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Regular security audits and restricted access to sensitive data.
9. Children’s Privacy
Our site is not intended for users under 16. We do not knowingly collect data from minors.
10. Policy Updates
We may revise this policy periodically. Changes will be posted here with an updated effective date. Material changes will be notified via email.