Return Policy

cvcmeta Return & Refund Policy

At cvcmeta, we want every purchase to meet your expectations. To ensure a smooth process, please review our policy below.

Order Cancellations
You may cancel your order only before it ships. Once in transit, cancellations are unavailable.

Eligibility for Returns/Refunds

• 30-Day Window: Request refunds within 30 days of receiving your order.

• Condition: Items must be unused, in original packaging, with all tags attached.

Return Process

1. Contact Us: Email support@cvcmeta.com with your order number, reason for return, and photos (if applicable).

2. Approval: We’ll review your request and send return instructions within 2 business days.

3. Ship Back: Send the item to the provided address using a tracked shipping service.

Refund Processing
Refunds are issued to your original payment method within 1–3 business days after we receive and inspect your return.

Return Shipping Costs

• Free Returns: We cover costs only for:

  • Damaged/defective items.

  • Incorrect items received.

  • Verified lost packages.

• Customer-Paid Returns: Returns due to personal preference (e.g., size/style) require you to pay shipping fees.

Non-Returnable Items
Final sale items (e.g., promotional/customized products) are marked at checkout and cannot be returned.

Questions?
Reach us at support@cvcmeta.com—we’re here to ensure you’re truly satisfied!